1. Introduction
Dongguan WBP Technology Co., Ltd. (“WBP,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit an inquiry, request product information, or communicate with our team.
As a provider of high-performance electric drive control products and power system solutions for drones, FPV, RC models, smart mobility, and other electric applications, we aim to handle personal information responsibly and transparently.
By using our website, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following categories of information when you interact with our website or contact us.
2.1 Personal and Contact Information
When you submit a contact form, request a quotation, or communicate with our sales or technical support teams, we may collect:
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Name and company name
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Email address and telephone number
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Country or region
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Business position or department, if provided
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Other contact details you voluntarily provide
2.2 Business and Technical Information
To understand your requirements and provide suitable product recommendations, we may collect information related to your business inquiries, including:
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Product interests and intended applications
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Technical specifications and performance requirements
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Customization, OEM, or ODM requirements
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Project details, order inquiries, and communication records
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Files, drawings, or other materials you voluntarily submit
Please avoid submitting confidential or sensitive technical information through public website forms unless the relevant security and confidentiality arrangements have been agreed upon.
2.3 Website Usage Information
When you browse our website, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, pages visited, referring URLs, and access timestamps.
We may use cookies and similar technologies to support website functionality, understand visitor behavior, and improve website performance.
3. How We Use Your Information
WBP may use collected information for the following purposes:
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To respond to inquiries and provide quotations, product details, and technical assistance
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To recommend suitable ESCs, flight controllers, power distribution boards, and related products
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To communicate with customers regarding product development, customization, and business cooperation
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To process and manage orders, where applicable
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To improve our website, product information, and customer experience
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To analyze website traffic and evaluate the effectiveness of our content
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To maintain website security, prevent fraudulent activity, and troubleshoot technical issues
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To comply with applicable legal obligations and protect our legitimate business interests
We will not use your personal information for purposes that are incompatible with the purposes described in this Policy without an appropriate legal basis.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember user preferences, maintain essential website functions, analyze traffic, and improve browsing experiences.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features or functions.
Where required by applicable law, we will request your consent before using non-essential cookies or similar tracking technologies.
5. How We Share Your Information
WBP does not sell your personal information to third parties.
We may share information in limited circumstances, including:
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Service providers: Hosting providers, website maintenance teams, analytics providers, and other vendors that support our business operations.
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Business operations: Relevant employees or authorized personnel who need the information to respond to your inquiry or provide requested services.
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Legal requirements: Government authorities, regulators, or other parties when disclosure is required by law or necessary to protect legal rights.
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Business transactions: Information may be transferred as part of a merger, acquisition, restructuring, or similar business transaction, subject to applicable legal requirements.
Where appropriate, we take reasonable steps to ensure that third parties handle personal information in accordance with applicable privacy and security requirements.
6. International Data Transfers
WBP serves customers and business partners in different countries and regions. Your information may therefore be processed or stored in locations outside your country of residence, depending on our website infrastructure and service providers.
Where applicable, we will take reasonable measures to ensure that international transfers of personal information comply with relevant data protection laws and that appropriate safeguards are implemented.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing customer support, resolving disputes, and meeting legal obligations.
When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable retention requirements.
8. Data Security
WBP takes reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include access controls, website security updates, system monitoring, and appropriate administrative safeguards.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. We cannot guarantee absolute security, but we are committed to taking reasonable steps to protect the information entrusted to us.
9. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of your personal information
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Object to or request restrictions on certain processing activities
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Withdraw consent where processing is based on consent
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Request a copy of your information in a portable format, where applicable
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Opt out of certain marketing communications
To exercise any applicable rights, please contact us using the details provided below. We may need to verify your identity before processing your request.
10. Third-Party Links
Our website may contain links to third-party websites, platforms, or services for your convenience and reference.
These third parties may have their own privacy policies and data handling practices. WBP does not control their websites and is not responsible for their privacy practices. We encourage you to review the applicable privacy policies before providing personal information to third parties.
11. Children’s Privacy
Our website and products are primarily intended for businesses, professional users, and adult customers. We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
12. Changes to This Privacy Policy
WBP may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technology, or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically to stay informed about our privacy practices.
13. Contact Us
If you have questions about this Privacy Policy, our data handling practices, or your privacy rights, please contact us:
Company: Dongguan WBP Technology Co., Ltd.
Brand: WBP
Email: info@wbptech.com
Technical Support: support@wbptech.com
We will review and respond to privacy-related inquiries within a reasonable timeframe, in accordance with applicable laws.